Terms and conditions:

            Satisfaction Guarantee
            Ordering Information
            Shipping Information
            Return AND CANCELLATION Policies
            Privacy & Security
            SITE USE POLICY

WHAT YOU MAY WANT TO KNOW ABOUT THE RUGS

Recognize the effort. Rug Manufacturing.
Treat your rug right. Care and cleaning advices.
How to buy rugs - appropriate questions to ask.
Persian rugs - up-close and personal. Centuries of craft.
Heritage and the history of rug-making.
Methods and styles of contemporary rug production.

About TheRugs.com

  What is TheRugs.com?

TheRugs.com is a division of premier marketer of home furnishings and décor - TheFurniture.com. Our company was formed in 2001 with the goal of offering the highest quality furniture with the most convenient, attentive and responsive service. In the years that we have been in operation, TheFurniture.com became the leading internet site for researching and shopping for quality brand-name furniture. We are committed to bringing you the latest and finest in home furnishings and, of course, our unique, hand selected, finely crafted imports.

Now we are happy to welcome you to our new division - TheRugs.com. We are working hard to bring you best rugs section for best price.

Our company provides a vast selection of top-quality household furnishing and unprecedented savings. When you purchase rugs or furniture directly from our online store, we guarantee 100% satisfaction. Our goal is to maintain the highest standards of quality, service, and customer satisfaction in the rugs industry.

  What We Stand For

We firmly believe in maintaining outstanding customer service and offering only top-quality products. By combining great items with expedient service, we aim to make your shopping experience easy and pleasant. We do everything we can to handle any of your requests or issues as soon as possible to make your life a little easier and less worrisome. We want to make every aspect of your order perfect and error-free for 100% customer satisfaction. Should your order hit a snag, we guarantee that you will be served with utmost courtesy and respect and your order will be given prompt around-the clock attention. We value and appreciate our customers and strongly believe that they deserve the best we can offer.

We are confident that we offer the highest quality furniture, rugs, accessories and home décor available. We carefully select our vendors based on their reputation, quality, selection and reliability. We buy and import directly from our manufacturers, making it easy for you to buy quality furnishings at dramatic savings. Our reputation, experience and industry insight allow us to negotiate the lowest possible prices and we do it with one goal in mind – to pass savings on to our customers which in turn allows us to offer our most popular item - our lowest price guarantee. Here is how it works: if you find our items for a lower price at one of our competitors, we will match their price. This way we can double your benefits by providing you with equal savings and better and more attentive service.

  Service

We view every customer as a customer for life and constantly reinforce this approach with our employees to assure the complete satisfaction of every customer. We work around the clock to update our site with the newest product lines, helpful new features and reliable content. From browsing our user-friendly and easy-to-use website to delivery of your new purchase to your door: we utilize the latest in e-commerce to assure your satisfaction and more. And, with our staff fully dedicated to your order we will get you your purchase as fast.

If you have a suggestion you would like to share with us, please write to us. Your input is always welcome, whether it is flattering or not. Customer feedback is very important to us since it allows us to better serve our customers.